All orders are shipped fully insured. All packages, are include a delivery confirmation, and must be signed for. If the customer is not home at the time of delivery, a note is left on the door by the Mail Carrier. This note can be signed and left for the Mail Carrier and the package will be delivered. We can NOT ship to US Military APO boxes currently. If an item is out of stock you will be notified by e-mail of the expected shipping date. We ship to all over the world.
Shipping
We provide fast delivery for our customers. it usually takes 5-7 business days to arrive your door. Any more problem, please feel free to contact our customer service.
• Orders usually ship out within 24 hours if your payments are received
• • Shipping address cannot be changed or cancelled once order(s) has been shipped.(if you need change it, you need contact with us within few hours after you pay it)
• • • International shipping requires more complicated shipping procedures (such as both countries customs, transit stations etc.), we are unable to control their delivery time.
Return/Exchange Policy
Non-faulty items
If for any reason you were unsatisfied with an item, you can return it and claim for a refund. Please return to us within 3 days of receipt. Non-faulty items must be returned in their original, undamaged packaging and must be in an unused condition.
If we find that the product has not been returned to us in fully re-saleable condition, we reserve the right to refuse a claim for a refund on the item, or deduct up to 50% of the selling price from the refund claim.
Please be aware that post and packaging is not refundable, except where items have been returned because they are faulty or do not otherwise conform to your order.
Faulty items
If you receive a product from Our Site at is faulty on delivery, you can return it and claim for a refund. If a product is found to be faulty (incorrect size, color ect.), you may claim for a FULL REFUND, or require exchange without any extra cost.
Exchange
All duties, taxes, or fees required to be paid for returned items are the sole responsibility of the customer.
Return instructions
Please follow the instructions below to return an item:
Please send an email to US to specify the reason for returning at first, our support staff will provide you the shipping address.
Please take care when unpacking and repacking your products.
Please enclose a piece of paper includes the following information: